A New Way to See Inside
New Hampshire open MRI brings innovative radiology options to the upper valley
By Jack degange
Photos by John douglas/Flying Squirrel

Todd Kummer had an innovative plan in mind when he leased the property identified as Suite 4, at 8 Commerce Avenue at the Lebanon Airpark.

He’s turned a warehouse-like building into the home of New Hampshire Open MRI, where patients feel like they’re walking into a comfortable living room when they arrive for a diagnostic MRI (magnetic resonance imaging) scan.

“Our objective is to provide service and comfort in an environment that’s different from a hospital or a doctor’s office,” said Kummer, who launched this business in 2007 to provide a service in the Upper Valley that would otherwise require patients to travel to Concord, Burlington, or beyond.

“Ten to twenty percent of the population is either claustrophobic or simply too large to fit comfortably into a high-field MRI scanner.”

The new home of NH Open MRI is a far cry from the utilitarian office-storage facility used recently by a series of businesses working on construction projects near the Lebanon Municipal Airport.

Open MRI scanning technology isn’t new. It’s been around for about 20 years and is constantly being improved. (The scanner at NH Open MRI is less than five years old and previously was used at a medical facility in Missouri.) Open MRI differs from tunnel-type, high-field MRI scanners, like those used at Dartmouth-Hitchcock Medical Center and other hospitals. Open MRI scanning allows the patient to feel less enclosed and confined, though they also involve a slightly longer timeframe to complete a scan.

High-field scanners often can complete two or more scans in an hour, a consideration for a hospital that’s serving both inpatient and outpatient needs, but they also require the addition of specialized cooling equipment.
Open MRI technology serves anyone but is especially beneficial for certain patients. “Ten to twenty percent of the population is either claustrophobic or simply too large to fit comfortably into a high-field MRI scanner,” Kummer said. “We want to put the patient at ease.” Open MRI scanning provides an alternative. The cost, by either technology, is comparable.

“After the suite was framed, sheets of copper were glued to drywall, soldered together, and then encased in a second sheet of drywall.”

A high-field scanner is about 52 inches in diameter. A large person, or a child, may not realize he or she is claustrophobic. When they lay on the bed that slides into the tube of a high-field MRI, they can become very nervous. The open MRI addresses this concern.

The open MRI unit, or scanner, consists of two large magnets, an antenna, and a computer. During an exam, the patient lies on a sliding bed that positions the area of the body to be scanned directly between the magnets. Hydrogen atoms in the patient’s body receive radio signals from the MRI unit. These signals, which are totally harmless, are returned from the body and processed by the computer into an algorithmic image. Images are printed onto film or stored digitally to help a physician plan the treatment for an injury or illness.
 

Patient comfort and service is what Kummer had in mind when he selected Trumbull-Nelson to work with him to perform a dramatic makeover of the suite at 8 Commerce Park. “They had good experience building a facility like the one I wanted to create.”

His background in this technology over the past 15 years led him to establish a business that addresses a national trend toward outpatient treatment and diagnostic services. According to Kummer, in many areas of the United States, facilities like NH Open MRI can be found in shopping malls and other retail areas. As he searched for a place to locate his business, Kummer decided the site near the airport offered the best combination of patient convenience (parking as well as accessibility to two interstates) and rental cost (commercial space costs less than retail space) in the area.

The building at the Airpark is attractive since parking requires only about a 20-step walk to the Reception Waiting Area that has been designed to look like a living room, complete with a gas fireplace and wood paneling.

Trumbull-Nelson started by removing all of the previous finish work of the existing offices beyond the reception area. They expanded two lavatories into larger changing rooms for patients, and rebuilt a kitchen and a conference room.
 

“For a scan, we provide patients with T-shirts and shorts that they take with them,” said Kummer. “Considering medical issues that a patient may be dealing with, no detail is too small. We’ve created a facility that is open and comfortable, where the patient can relax. We also coordinate with the patient’s doctor, handling the details and paperwork, and eliminate the feeling of being part of a medical assembly line.”

The feeling extends to the large suite that houses the MRI scanner. But this room comes with a difference that’s hidden within the walls and presented Trumbull-Nelson with an unusual challenge: The walls, ceiling, and floor are completely encased with copper shielding.

A scanner is susceptible to external radio frequencies that can distort images involving bone, tissue, blood, and ligaments, all having different densities that are defined during the scan to create the diagnostic image. The copper shield protects against random radio signals that can distort images.

After the suite was framed, sheets of copper were glued to drywall, soldered together, and then encased in a second sheet of drywall. The window between the technician’s room and the MRI suite uses a special glass that also eliminates radio interference. And all electrical and air conditioning service has been installed with special filters. The scanning suite also required installation of new air conditioning equipment to maintain uniform temperature and humidity.

“Todd knew what he wanted and needed,” said Ed Friedman of Trumbull-Nelson. “We worked with him to create the CAD drawings, and site superintendents Rob White and Roger White managed teams from Defiance Electric and ARC Mechanical Contractors, as well as our painting staff, to deliver the finished results and insure we met all Code requirements.”
 

Whenever possible Kummer wanted to patronize other local businesses, so he walked next door to Upper Valley Carpet Center for the carpeting and hardwood flooring that now adds to the home-like décor of the facility.
Presently, NH Open MRI is using little more than half the space it has leased for this new enterprise. There’s room to grow as Kummer develops a business designed to serve a market that reaches well beyond the retail-commercial hub centered at Exit 20 of I-89.

And, as John Hochreiter, manager of HSD, LLC, which owns the building, noted, “Todd has done a spectacular job to add to the quality of this property.”